Selfi, Maulina Sari (2024) GAMBARAN KELENGKAPAN SARANA DAN PRASARANA DI INSTALASI GAWAT DARURAT (IGD) UNTUK MENINGKATKAN MUTU PELAYANAN DI RUMAH SAKIT UMUM MADINA BUKITTINGGI TAHUN 2024. Diploma thesis, Universitas Muhammadiyah Sumatera Barat.
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Abstract
D-III Hospital Administration Study Program Faculty of Health UM West Sumatra Scientific Papers August, 2024 ABSTRACT By: Selfi Maulina Sari Overview of the Completeness of Facilities and Infrastructure in the Emergency Installation (IGD) to Improve the Quality of Services at the Madinah Bukit Tinggi General Hospital in 2024 Service quality is the level of perfection pf thr appearance of something that is being observed and is also compliance with established standars. Problems related to the completeness of facilities and infrastructure in the emergency room. One of the main problems is the lack of important surgical tools, such as shrapnel tweezers used to remove foreign bodies from body tissues. The purpose of this study is to find out the complete picture of facilities and infrastructure in the emergency installation room to improve the quality of services at Madina Bukittinggi General Hospital. This study uses a qualitative method with a descriptive approach. This research was conducted at the Emergency Institution of Madina Bukittinggi General Hospital from the end of April to May. The data collection technique in the study was an interview technique by interviewing the head of the emergency department 1 person, the implementing nurse 1 person. 1 person for medical records and 1 employee for medical records. The results of the research that have been carried out are that the facilities are incomplete such as hecting sets, monitors so that medical personnel in the emergency department use other alternative tools that are less than ideal and the completeness of the infrastructure in the Emergency Installation is not also complete such as patient beds and emergency room rooms that are too narrow so that patients wait outside the room before getting the necessary treatment. It is hoped that the hospital will further equip the emergency room with modern and adequate medical equipment such as patient monitors, defibrillators and resuscitation equipment and propose additional beds in the emergency room to reduce patient waiting time and consider expanding the emergency room to accommodate more patients and reduce queues outdoors to improve the quality of service at Madina Bukittinggi hospital. Keywords: Facilities and Infrastructure, Services, Hospital Emergency Room
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | Administrasi Rumah Sakit N Fine Arts > Fakultas Kesehatan > Administrasi Rumah Sakit Universitas Muhammadiyah Sumatera Barat > Fakultas Kesehatan > Administrasi Rumah Sakit |
| Divisions: | Library of Congress Subject Areas > Administrasi Rumah Sakit Library of Congress Subject Areas > N Fine Arts > Fakultas Kesehatan > Administrasi Rumah Sakit Fakultas Kesehatan > Administrasi Rumah Sakit |
| Depositing User: | Unnamed user with email repo@umsb.ac.id |
| Date Deposited: | 01 Oct 2024 15:25 |
| Last Modified: | 01 Oct 2024 15:25 |
| URI: | http://eprints.umsb.ac.id/id/eprint/3091 |
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